Frequently asked questions
Our condoms should be stored below 30°C in a cool, dry place away from direct sunlight and heat.
No. Our products are completely free of peanut or tree nut products and do not come into contact with them during manufacturing processes.
Yes. The flavourings used for our flavoured condoms are food grade and our lubricants are made with ingredients safe for human ingestion. However, you should always use a new condom if you switch between oral, vaginal or anal intercourse.
Yes. All our condoms – including ribbed and studded varieties – are suitable for use during anal sex. To increase comfort and safety, using plenty of lube (and patience) is always recommended.
If condoms are the only form of contraception you’re using, emergency contraception can be purchased over the counter at most pharmacies. If taken within 24 hours of intercourse, emergency contraception can prevent 95% of pregnancies. Its efficacy decreases after this period and it should be taken within 72 hours.
STI checks should be made within 10–14 days of breakage. Your local sexual health or family planning clinic is a good place to obtain these. If needed, they can also provide advice and counselling.
You should also ring the manufacturer to report the breakage. For products purchased in Australia, call 1800 002 013 and for New Zealand, call 0800 104 401. To assist us in investigating the breakage please be ready to provide the batch details and expiry date of the condom – both of which can be found on the pack.